Privacy Policy

Chloë Ogden
Last updated: September 2026

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1. Who are we?

  • Chloë Ogden is the data controller of this website (chloeogden.com)

  • We decide how your personal data is processed and for what purposes

  • You can contact us at chloe@chloeogden.com

  • Appointments and clinical treatment are managed through Millers Way Project, which operates its own separate privacy policy covering all clinical and patient data

2. What data do we collect on this website?

  • Your name and email address if you contact us via the contact form

  • Standard website usage data collected automatically via cookies and analytics tools

  • We do not collect clinical information, payment details or booking information through this website

3. How and why do we use your data?

  • To respond to enquiries submitted via the contact form — lawful basis: legitimate interests

  • To understand how visitors use this website and improve it — lawful basis: legitimate interests

  • To send you marketing or newsletter emails, only with your explicit consent — lawful basis: consent

4. Cookies and tracking technologies

  • Strictly necessary cookies are used to make the website function and do not require your consent

  • Analytics cookies track how visitors use the site and are only placed with your consent

  • No advertising or third party tracking cookies are used on this site

  • When you visit this site you will be asked to accept or decline non-essential cookies

  • You can update your browser settings at any time to manage or block cookies.

5. Squarespace

  • This website is hosted by Squarespace

  • Squarespace may collect basic analytics data about visitors as part of their platform

  • For more information please see Squarespace's privacy policy at squarespace.com/privacy

6. Sharing your personal data

Your personal data will not be sold or shared with third parties for marketing purposes. We may share data only in the following circumstances:

  • With Squarespace, our website hosting provider, who process data on our behalf in accordance with their own privacy policy

  • With the relevant authority such as the police or a court, if required by law

  • To protect yours or another person's life in an emergency

7. How long do we keep your data?

  • Contact form enquiries are kept for no longer than 12 months from the date of your enquiry

  • Website analytics data is retained in line with Squarespace's own data retention policies

  • Email marketing data is kept until you withdraw your consent

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8. Your rights

Under UK GDPR you have the following rights regarding your personal data:

  • The right to access a copy of your personal data

  • The right to correct inaccurate or incomplete data

  • The right to request erasure of your data where it is no longer necessary

  • The right to withdraw consent at any time where processing is based on consent

  • The right to restrict processing where you dispute accuracy or object to processing

  • The right to object to processing based on legitimate interests

  • The right to data portability where processing is automated and based on consent or contract

  • The right to be informed of any data breach affecting your data

  • To exercise any of these rights please contact us at chloe@chloeogden.com

9. Complaints handling

  • We take data privacy seriously and will respond to any complaint within 30 days of receipt

  • To raise a concern please contact us at chloe@chloeogden.com

  • If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner's Office (ICO)

  • ICO website: ico.org.uk

  • ICO phone: 0303 123 1113

  • ICO address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. Changes to this policy

  • We may update this privacy policy from time to time

  • Any changes will be posted on this page with an updated date at the top

11. Contact

  • For any questions or concerns about this privacy policy or how we handle your data please contact us at chloe@chloeogden.com